Commercial Disclosure

Darcy's Factory Co., Ltd.
Yohei Kodama

Storefront:

1-7-18 Shimo-Ochiai, Shinjuku-ku
Tokyo 161-0033
(Floor 1, Tokyo Fuji University Building No.5)
Phone: 03-6370-7000

Head office:

YMATS Hiroo
3-12-36 Hiroo, Shibuya-ku
Tokyo 150-0012

We can process a cancellation only after the order is placed and before payment is confirmed. Cancellations made after order shipment will be handled as returns.
Refer to product pages.
Credit card: Approximately 3-7 days after order date

(Excluding consecutive holidays such as the New Year)

Credit card
Credit Card: At time of order
Refer to the Shopping Guide.
Although we make every effort to ensure quality, in the unlikely event that the content of an order is in error or there is a quality problem such as damage to a product, we ask that you hold onto the product and contact us within two days from the date of delivery for food products or within seven days for all other products. We will promptly investigate the issue and take responsibility for any errors we may have made.

Phone: 03-6370-7000 (10 a.m.-6 p.m., closed weekends and holidays)

Email: infor@darcys-factory.co.jp

Contact us promptly after the product arrives. Please note that we cannot accept returns unless the product exhibits a defect.
Darcy's Factory Online Shop
infor@darcys-factory.co.jp
https://darcys-factory.co.jp